24-Hour Crisis Hotline Crisis Hotline If you are experiencing a psychiatric crisis, call our 24/7 hotline: 512-472-HELP (4357) Toll-Free: 844-398-8252 Deaf/Hard of Hearing, use VRS TTY: 512-703-1395 Crisisinfo@atcic.org
Austin Travis County Integral Care (ATCIC) Mobile Crisis Outreach Team (MCOT)— 512-472-HELP (4357) •Composed of medical and mental health professionals, MCOT responds immediately on-site where a psychiatric crisis is occurring. MCOT is available 24/7 and responds to calls from the home, school, street or clinic.
Travis County Crisis Intervention Team (CIT) — 512-854-3430 The Travis County Sheriff’s Office (TSCO) Crisis Intervention Team (CIT) is a group who is specifically trained to respond to persons in mental crisis. The Crisis intervention team has two primary purposes:
Seton Psychiatric Emergency Department at Brackenridge — 512-324-7010 24/7 Emergency Room Services at 601 E 15th Street Austin, TX 78701
Smartphone Apps These apps are all free-of-charge •
ASK — For more information or to download the App Click Here (for Apple products only) •Developed by Mental Health America of Texas, this App outlines information such as Warning Signs and advice for how to proceed in a crisis, as well as links to suicide prevention hotlines, for individuals and family/friends of people at risk of suicide. •
My3 — For more information or to download the App Click Here (for both Apple and Android) •This App allows users to plan ahead by listing 3 personal contacts who can be called in times of crisis, and creating their own safety plan where they can detail their own warning signs, coping strategies, and ideas to keep themselves safe. Also provides easy link to National Suicide Prevention Lifeline phone number. •
ReachZ — For more information or to download the App Click Here (for Android products only) •Another App that integrates safety plans with warning signs and easy links to find appropriate crisis resources. •Operation Reach Out — For more information or to download the App Click Here (for both Apple and Android) •Literally a lifesaving app, this free intervention tool helps people who are having suicidal thoughts to reassess their thinking and get help. Created by the military but useful for all. •Treatment Advocacy Center App — For more information or to download the App Click Here •State-specific standards for emergency hospitalization and for who can initiate treatment; inpatient and outpatient commitment criteria by state; tips on navigating the Health Insurance Portability and Accountability Act (HIPAA); and information on responding to specific kinds of psychiatric emergencies such as suicide or assault danger.
Seton Psychiatric Emergency Department at Brackenridge — 512-324-7010 Dell Children’s Medical Center — 512-324-0150 Seton Emergency Department — 512-324-1010 Seton Northwest Emergency Department — 512-324-6010 Seton Southwest Emergency Department — 512-324-9010MedicalSign St. David’s Emergency Department — 512-397-4240 South Austin Emergency Department — 512-448-7160 North Austin Medical Center Emergency Department — 512-901-1100 Westlake Medical Center Emergency Department — 512-697-3628 St. David’s Emergency Center in Bee Cave — 512-816-2100 Scott & White Round Rock — 512-509-0100 St. David’s Round Rock Medical Center Emergency Department — 512-341-6428 St. David’s Emergency Center in Bastrop — 512-308-5900 Seton Smithville Regional Hospital (13 miles outside Bastrop) — 512.237.3214 Seton Medical Center Williamson — 512-324-4170 St. David’s Georgetown Hospital Emergency Department — 512-942-4367 Seton Medical Center Hays — 512-504-5125 Seton Highland Lakes Hospital (between Burnet and Marble Falls) Emergency Department — (512) 756-6000